Cloud contact center platform
Contact center software for voice, IVR, numbers, and AI workflows
CallOrbit gives growing teams and established contact centers one place to run inbound and outbound customer conversations. You can buy business numbers, build IVR flows, route calls to queues and agents, review recordings, track performance, and support voice operations without stitching together separate tools.
The platform is built for customer service, sales, support desks, and distributed teams that need local presence, smart routing, supervisor visibility, and AI-assisted workflows. Whether you are launching a small business phone setup or a larger contact center operation, CallOrbit helps you move from number provisioning to live customer handling faster.
Comprehensive Business Communication Features
Our platform offers a full suite of tools designed to streamline your business communications. With CallOrbit, you get access to advanced features like intelligent call routing, automated interactive voice response (IVR) systems, and real-time analytics. Whether you're looking to improve your customer support or boost your sales team's productivity, our cloud-based solution provides the flexibility and power you need.
Key features include:
- Global Number Provisioning: Buy local, national, and toll-free numbers in over 100 countries.
- Intelligent IVR Builder: Create complex call flows with a simple drag-and-drop interface.
- Real-time Monitoring: Supervise active calls, provide whisper coaching, and track queue performance.
- AI-Assisted Workflows: Use AI for call transcription, sentiment analysis, and automated summaries.
- Seamless Integrations: Connect with your favorite CRM and helpdesk tools like Salesforce and Zendesk.
Solutions for Every Business Size
CallOrbit is designed to grow with you. Our small business solutions provide professional phone systems without the enterprise overhead, while our enterprise-grade platform offers the scalability and security required by large organizations. We also specialize in solutions for BPOs and sales teams, ensuring that high-volume operations have the monitoring and reporting tools they need to succeed.
Explore the public product paths below to learn more about number purchasing, knowledge-base resources, enterprise deployments, and ways to contact the CallOrbit team.