Your business phone system, set up in minutes. Not weeks.

What is CallOrbit?

CallOrbit is a cloud-based contact center platform and VoIP phone system built for small businesses, sales teams, support desks, and BPOs that need professional call handling without enterprise complexity or cost.

The platform replaces traditional business phone systems and fragmented call center tools with a single cloud-hosted workspace that handles inbound calls, outbound calls, WhatsApp messages, SMS, and email from one place.

Every plan includes a virtual phone number, IVR builder, call queues, call routing, call recording, voicemail, and a browser-based webphone. No desk phones, no hardware, no IT team required.

Call center software features

CallOrbit includes the full feature set teams need to run a professional contact center operation — from the first call to supervisor reporting.

• IVR builder — drag-and-drop visual call flow designer, no code required
• Smart call routing — route by skills, language, queue priority, or caller ID
• Call queues — inbound queue management with hold music, callbacks, and overflow
• Call recording — automatic recording with playback and download
• Voicemail transcription — AI-powered transcription for every voicemail
• Live analytics — real-time dashboards for call volume, wait times, and agent performance
• Supervisor tools — live monitoring, whisper coaching, and call barge
• AI agent assist — live prompts, call summaries, and intent detection
• CRM integrations — connect customer records to every call
• Omnichannel inbox — voice, WhatsApp, SMS, and email in one view
• Auto attendant — professional greeting and menu routing for every caller
• Virtual phone numbers — local, toll-free, and international numbers

VoIP phone system for small business

CallOrbit is a VoIP phone system designed for small businesses that need more than a basic business phone line but don't want to pay enterprise prices or manage complex hardware.

VoIP calling through CallOrbit works over your existing internet connection. No phone lines, no PBX hardware, no installation. Your team makes and receives calls from the CallOrbit webphone on any computer or mobile device.

Local virtual phone numbers are available in the US, Canada, UK, Australia, South Africa, and dozens of other countries. Toll-free numbers are available for national coverage. International numbers let you establish local presence in markets around the world.

• VoIP calling from any browser or mobile device
• Local, toll-free, and international virtual phone numbers
• Number porting — keep your existing business phone number
• Starts at $29 per month for up to 5 agents
• No hardware, no installation, no IT team required

Who uses CallOrbit

CallOrbit is used by small business owners, customer support teams, sales teams, BPOs, and contact center operators who need a professional phone system that's fast to set up and easy to manage.

• Small businesses replacing a basic phone line with a full VoIP system
• Customer support teams that need call queues, routing, and recording
• Sales teams that need outbound calling, local presence, and CRM integration
• BPOs and contact centers that need multi-agent routing and supervisor tools
• Remote teams that need browser-based calling from anywhere
• Businesses switching from RingCentral, Grasshopper, Vonage, or Dialpad

CallOrbit pricing

CallOrbit plans start at $29 per month for the Starter plan, which includes up to 5 agents, call queues, IVR, routing, call recording, and basic analytics.

The Growth plan at $59 per month supports up to 20 agents and adds advanced queues, SLA tracking, callbacks, voicemail transcription, and advanced analytics.

All paid plans include a 14-day free trial. No credit card required to start. No long-term contracts. Cancel anytime.

• Free Trial — $0/month, 1-2 agents, basic calling and IVR
• Starter — $29/month, up to 5 agents, queues, routing, recording
• Growth — $59/month, up to 20 agents, SLA tracking, AI features
• Pro — $109/month, up to 50 agents, AI routing and automation
• Enterprise — custom pricing, unlimited agents, SSO, dedicated support

How CallOrbit compares to other call center software

CallOrbit is built for teams that find RingCentral too expensive, Grasshopper too limited, and Vonage too complex. It delivers contact center-grade features at small business pricing.

• CallOrbit vs RingCentral — same enterprise features at 20-40% lower cost
• CallOrbit vs Grasshopper — real VoIP with queues and recording vs basic call forwarding
• CallOrbit vs Vonage — transparent pricing with no paid add-ons for call recording
• CallOrbit vs Dialpad — simpler setup with full contact center routing included

Phone system buying and setup resources

Teams evaluating business calling, compliance, and rollout planning can move directly from the homepage into these detailed buying and implementation guides.

Company, policy, and press resources

Important trust and company pages are linked here directly so customers, partners, and crawlers can reach the pages that explain how CallOrbit operates.