About
The business phone system built for teams that can't afford to get communication wrong
CallOrbit is cloud-based contact center software and a VoIP phone system for small businesses, sales teams, support desks, and BPOs. Smart call routing, IVR builder, call recording, WhatsApp, and live analytics — all from a browser. No hardware. No long-term contracts. Starts at $49/month.
CallOrbit is a cloud-based contact center software and VoIP phone system that replaces traditional business phone systems and fragmented call center tools with a single platform.
Your team handles inbound calls, outbound calls, WhatsApp messages, SMS, and email from one place — accessible from any browser or mobile device. No desk phones. No PBX hardware. No IT team required.
Small and growing businesses were stuck with three bad choices: personal cell phones that look unprofessional, traditional phone lines that cost $500–$1,000+ per line to install, or enterprise VoIP platforms that are too complex and too expensive for teams that just need to handle calls well.
CallOrbit closes that gap — delivering contact center-grade features at small business pricing, with setup in minutes instead of weeks.
- Setup time: Under 30 minutes
- Countries with numbers: 80+
- Platform uptime: 99.9%
What is CallOrbit?
CallOrbit is a cloud-based contact center software and VoIP phone system that replaces traditional business phone systems and fragmented call center tools with a single platform.
Your team handles inbound calls, outbound calls, WhatsApp messages, SMS, and email from one place — accessible from any browser or mobile device. No desk phones. No PBX hardware. No IT team required.
Every plan includes a virtual phone number, visual IVR builder, call queues, smart call routing, call recording, voicemail transcription, live analytics, and a browser-based webphone.
- VoIP calling, IVR builder, and smart call routing
- Call recording, voicemail transcription, and live analytics
- WhatsApp, SMS, and omnichannel inbox
- Virtual phone numbers — local, toll-free, and international in 80+ countries
- AI agent assist, call summaries, and supervisor coaching tools
- Zapier, CRM, and API integrations
The problem we solved
Small and growing businesses were stuck with three bad choices: personal cell phones that look unprofessional, traditional phone lines that cost $500–$1,000+ per line to install, or enterprise VoIP platforms that are too complex and too expensive for teams that just need to handle calls well.
CallOrbit closes that gap — delivering contact center-grade features at small business pricing, with setup in minutes instead of weeks.
Who uses CallOrbit
- Small businesses replacing a basic phone line with a full VoIP system
- Customer support teams that need call queues, routing, recording, and supervisor oversight
- Sales teams that need outbound calling, local presence, and CRM integration
- BPOs and contact centers that need multi-agent routing and live dashboards
- Remote and hybrid teams that need browser-based calling from anywhere
- Healthcare practices that need HIPAA-ready calling with encrypted recordings
How CallOrbit compares
- CallOrbit vs RingCentral — same enterprise features at 20–40% lower cost
- CallOrbit vs Grasshopper — real VoIP with queues and recording vs basic call forwarding
- CallOrbit vs Vonage — transparent pricing with no paid add-ons for call recording
- CallOrbit vs Dialpad — simpler setup with full contact center routing included
Our values
- Customer obsession — every decision starts with: does this make our customers' lives better?
- Simplicity — contact center software shouldn't require a telecom engineer to set up
- Global-first — virtual numbers in 80+ countries, built for distributed teams
- Trust and security — GDPR, POPIA, HIPAA-ready, encrypted in transit and at rest
- Fairness — no tier traps, no paid add-ons for features you actually need
- Speed — set up in minutes, scale in seconds, support when you need it
Explore CallOrbit
Frequently asked questions
- What is CallOrbit? — CallOrbit is a cloud-based contact center software and VoIP phone system for small businesses, sales teams, support desks, and BPOs. It includes smart call routing, a visual IVR builder, call recording, voicemail transcription, WhatsApp support, live analytics, and AI agent assist — all from a browser with no hardware required. Plans start at $49/month.
- Who is CallOrbit built for? — CallOrbit is built for small businesses, customer support teams, sales teams, BPOs, and contact center operators who need a professional phone system that's fast to set up and easy to manage — without enterprise complexity or cost.
- How much does CallOrbit cost? — Plans start at $49/month for the Starter plan (up to 10 agents). The Growth plan is $129/month (up to 50 agents). The Enterprise plan has custom pricing. All paid plans include a 14-day free trial. No credit card required. No long-term contracts. Cancel anytime.
- Does CallOrbit require hardware or installation? — No. CallOrbit is 100% cloud-based. Your team makes and receives calls from the built-in webphone on any computer or mobile device. No desk phones, no PBX hardware, no IT team required.
- What countries does CallOrbit support? — CallOrbit provides virtual phone numbers in 80+ countries including the US, Canada, UK, Australia, South Africa, and across Europe, Asia, and Latin America. Local, toll-free, and international numbers are all available.
- Is CallOrbit GDPR compliant? — Yes. CallOrbit supports GDPR compliance with data encryption in transit and at rest, a Data Processing Addendum (DPA), data subject rights, and sub-processor transparency. POPIA compliance for South African businesses is also supported.